We want you to be satisfied with your purchase. However, due to the nature of our products, specific conditions apply.
1. Returns
We accept returns only if:
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The product is unopened
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The product is sealed and in its original condition
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The request is made within 14 days of delivery
We do not accept returns for:
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Opened products
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Products not suitable for return due to hygiene or food safety reasons
2. Refunds
Approved returns are refunded as:
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Store credit, unless otherwise required by law
3. Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
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Contact us within 48 hours of delivery
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Provide photos and order details
We will evaluate the case and offer:
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Replacement, or
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Store credit
4. Shipping Costs
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Return shipping costs are the responsibility of the customer
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Original shipping costs are non-refundable
5. Contact
For any return request, please contact us through our website before sending any product back.