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We want you to be satisfied with your purchase. However, due to the nature of our products, specific conditions apply.

1. Returns

We accept returns only if:

  • The product is unopened

  • The product is sealed and in its original condition

  • The request is made within 14 days of delivery

We do not accept returns for:

  • Opened products

  • Products not suitable for return due to hygiene or food safety reasons


2. Refunds

Approved returns are refunded as:

  • Store credit, unless otherwise required by law


3. Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Contact us within 48 hours of delivery

  • Provide photos and order details

We will evaluate the case and offer:

  • Replacement, or

  • Store credit


4. Shipping Costs

  • Return shipping costs are the responsibility of the customer

  • Original shipping costs are non-refundable

 

5. Contact

For any return request, please contact us through our website before sending any product back.

Refund Policy

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