1. Company Information
This website is operated by:
AZ. AGRICOLA DA BARBANIA DI LAV
Località San Sisto 1
10070 Barbania (TO), Italy
VAT (P.IVA): 12512020012
Throughout the site, the terms “we”, “us” and “our” refer to the Company.
2. Scope and Acceptance
These Terms & Conditions govern all sales made through this website and related channels, including third-party platforms.
By purchasing products from our website, you agree to be bound by these Terms.
3. Products
We sell food products including sauces, condiments, and spice blends.
All products are:
-
Produced in Italy
-
Made in small batches
-
Subject to natural variations in taste, color, and consistency
Product images are for illustrative purposes only.
4. Food Safety and Responsibility
Customers are responsible for:
-
Reading product descriptions and ingredient lists carefully
-
Verifying potential allergens before consumption
-
Following storage instructions provided on packaging
We shall not be held liable for adverse reactions resulting from failure to review product information.
5. Orders
We reserve the right to:
-
Refuse or cancel any order at our discretion
-
Limit quantities purchased per customer
Order confirmation does not guarantee acceptance; the contract is concluded only upon shipment.
6. Prices and Payments
Prices are listed in Euros (€) and include VAT where applicable.
We accept payments via:
-
Credit/Debit Card
-
Digital Wallets
-
Bank Transfers
We reserve the right to change prices at any time.
7. Shipping
We ship to Italy, the European Union, and selected international destinations.
Estimated delivery times:
-
Italy: 2–4 business days
-
EU: 3–6 business days
-
International: varies by destination
Shipping times are indicative and not guaranteed.
Risk of loss transfers to the customer upon delivery.
8. Right of Withdrawal (EU Consumers)
Under EU law, consumers generally have 14 days to withdraw from a purchase.
However, pursuant to applicable regulations, this right does not apply to:
-
Perishable goods
-
Sealed food products that have been opened
-
Goods that are not suitable for return for health or hygiene reasons
9. Returns and Refunds
Due to the nature of our products:
-
Returns are accepted only for unopened and sealed items
-
Requests must be made within 14 days of delivery
Refunds are issued as:
-
Store credit, unless otherwise required by law
-
We reserve the right to refuse returns that do not comply with these conditions.
10. Damaged or Incorrect Products
If you receive a damaged or incorrect product, you must contact us within 48 hours of delivery.
We may request:
-
Photographic evidence
-
Order details
At our discretion, we will:
-
Replace the product, or
-
Issue store credit
11. Intellectual Property
All content on this website, including branding, text, images, and recipes, is the property of the Company and may not be used without prior written consent.
12. Limitation of Liability
To the maximum extent permitted by law:
-
We shall not be liable for indirect, incidental, or consequential damages
-
Our total liability shall not exceed the value of the purchased products
Nothing in these Terms excludes liability where it cannot be excluded under applicable law.
13. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including but not limited to:
-
Natural disasters
-
Transport disruptions
-
Supply chain issues
14. Governing Law
These Terms are governed by the laws of Italy.
Any disputes shall be subject to the jurisdiction of the competent Italian courts.
15. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective upon publication on the website.
16. Contact
For any questions regarding these Terms, please contact us via the website contact form or official email.